Over the years we’ve found some great products for our clients. But guess what? We’ve seen this fail time and again without proper setup, training and ongoing support. At some point products are products. And they don’t mean diddly-squat if you don’t know what you’re doing with them. The challenge is bringing people and products together successfully. That’s where we come in. Having 20 years’ experience working with hundreds of clients, we just know what works.
We’ve found that software that requires little to no setup just doesn’t do much. First, we help you decide what to keep, what goes, and what to buy. We coordinate with all the techies and the software gets installed properly, data gets imported, customizations get made, procedures are created and people get trained.
If you think training is expensive, try ignorance. – Peter F. Drucker
Yep, we’re still waiting for the brain implant, too. But until then, you will need training.
And, after all of that, we still won’t go away. We like to keep our clients forever, and that means we have to make sure they like us. We’re an ongoing resource for your firm—a trusted advisor, and you only pay when you need us.
So what is the value of all of this? It has to be about making you more profitable.